Refund Policy

1. Overview

We want every client to have a positive experience with Budget Blueprint. This policy outlines our approach to cancellations and refunds for our consultation services and digital products.

2. Cancellations with full refund

You are entitled to a full refund if you cancel your booked consultation at least 24 hours before the scheduled start time. Cancellations made within this window can be submitted via the cancellation link in your booking confirmation email or by contacting us directly at patrick@budgetblueprint.ca.

3. Late cancellations

Cancellations made less than 24 hours before your scheduled consultation are not eligible for a refund. This policy exists because a late cancellation prevents us from offering that time slot to another client. At our discretion, we may offer a one-time credit toward a future session in cases of genuine emergency.

4. No-shows

Clients who do not attend their scheduled consultation without prior notice will not be eligible for a refund or credit.

5. Rescheduling

We’re happy to help you reschedule your consultation at no additional charge, provided you notify us at least 24 hours in advance. Rescheduling requests can be made through your booking confirmation link or by emailing us directly.

6. Digital products

Our digital products are delivered electronically. After your purchase, we will email your item to the address you provide at checkout, typically within 24 hours. Because these are digital products delivered directly to you, all sales are final once an item has been delivered, and no refunds will be issued after delivery. If you have not received your purchase within 24 hours, please contact us at patrick@budgetblueprint.ca and we will make it right.

7. Service dissatisfaction

If you complete your consultation and don’t feel it was worth it, contact us within 7 days of your session at patrick@budgetblueprint.ca and we will issue a full refund. Choosing this refund means the follow-up session included with your consultation will not be provided. This satisfaction guarantee applies to consultation sessions; digital products are covered by section 6 above.

8. Refund processing

Approved refunds will be returned to your original payment method within 5–10 business days, depending on your financial institution.

9. Contact

For any questions about this policy or to request a refund, please contact us at: patrick@budgetblueprint.ca.